Production
After a customer's admin finishes initial setup, the one-time step in their account, your team handles ongoing management from your side: status, releases, logs, and fixes, with no access to their account and no help from their admin. What the customer sees along the way is in Deployment UX.
Before launch
Go-live checklist
What to set up and test before the first customer deploys.
Private managers
Run the manager, the Alien server that tracks your deployments, in your own cloud account.
Watch deployments
Deployments and groups
Every deployment, its status, and who has to act.
Follow a deployment
Watch a customer's initial setup and the deployment after it.
Webhooks
A signed request when a deployment runs, fails, or stops reporting.
Logs and metrics
Search any deployment's logs and forward them to your tools.
Release and fix
Roll out releases
Channels, staged rollouts, pins, held releases, and rollback.
Debug a deployment
From status to a shell on the host, one command at a time.
Troubleshooting
Each symptom, what it means, and how to fix it.
Remote Operator
Remote Operator
Inspect, restart, scale, and debug a customer environment over an outbound-only connection.
Add to an existing product
Add it to a Helm chart or ECS service you already ship.
Operations
The built-in catalog, approval rules, and your own plugins.
Access requests
Time-boxed approval from the customer or a teammate.
Debug sessions
kubectl or a cloud CLI with scoped, time-boxed credentials.
Slack and the AI agent
Approvals, rollout reports, and an agent that investigates.