Legal
Data Processing Agreement
Effective date: May 17, 2026
Data Processing Agreement/Addendum
This Data Processing Agreement ("DPA") is made and entered into as of the Effective Date and forms part of the Alien Agreement or other written agreement governing Customer's use of Alien services (the "Agreement"). You acknowledge that you, on behalf of the organization that enters into the Agreement ("Organization"), collectively, "You", "Your", "Customer", or "Data Controller", have read and understood and agree to comply with this DPA, and are entering into a binding legal agreement with Alien Software, Inc. ("Alien", "Us", "We", "Our", "Service Provider" or "Data Processor") to reflect the parties' agreement with regard to the Processing of Personal Data (as such terms are defined below). Both parties shall be referred to as the "Parties" and each, a "Party".
WHEREAS, Alien shall provide the services set forth in the Agreement (collectively, the "Services") for Customer, as described in the Agreement; and
WHEREAS, In the course of providing the Services pursuant to the Agreement, we may process Personal Data on your behalf, in the capacity of a "Data Processor"; and the Parties wish to set forth the arrangements concerning the processing of Personal Data (defined below) within the context of the Services and agree to comply with the following provisions with respect to any Personal Data, each acting reasonably and in good faith.
NOW THEREFORE, in consideration of the mutual promises set forth herein and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged by the Parties, intending to be legally bound, agree as follows:
1. Interpretation and Definitions
The headings contained in this DPA are for convenience only and shall not be interpreted to limit or otherwise affect the provisions of this DPA. References to clauses or sections are references to the clauses or sections of this DPA unless otherwise stated. Words used in the singular include the plural and vice versa, as the context may require. Capitalized terms not defined herein shall have the meanings assigned to such terms in the Agreement. Definitions:
Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. "Control", for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.
Alien means the relevant Alien entity of the following Alien legal entities as specified in this DPA and/or in the Agreement, including Alien Software, Inc. and Alien Dot Dev Ltd.
Alien Group means Alien and its Affiliates, and their employees, personnel, contractors and consultants engaged in the Processing of Personal Data.
Controller or Data Controller means the entity which determines the purposes and means of the Processing of Personal Data. For the purposes of this DPA only, and except where indicated otherwise, the term "Data Controller" shall include the Organization and/or the Organization's Authorized Affiliates.
CCPA means the California Consumer Privacy Act of 2018 and its modifications and amendments.
Data Protection Laws and Regulations means all laws and regulations of the European Union, the European Economic Area and their Member States, including the GDPR, the UK GDPR, and the Israeli Privacy Protection Law, 5741-1981 and the regulations promulgated thereunder (including Privacy Protection Regulations (Transfer of Data to Databases Abroad), 5761-2001 and Privacy Protection Regulations (Data Security), 5777-2017), and any binding instructions, guidelines and requirements of the Israeli Privacy Protection Authority, as applicable to the Processing of Personal Data under the Agreement.
Data Subject means the identified or identifiable person to whom the Personal Data relates.
Member State means a country that belongs to the European Union and/or the European Economic Area. Union means the European Union.
GDPR means the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Personal Data or Personal Information means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person, as defined under Data Protection Laws and Regulations and/or under the CCPA, as applicable. For the avoidance of doubt, Customer's business contact information is not by itself deemed to be Personal Data subject to this DPA.
Personnel mean an agent, employee, contractors, and/or subcontractor employed or retained in any way, on a full or part time basis, by Alien or any of its Affiliates, as well as any employee or agent of a Sub-processor of Alien or any of its Affiliates.
Process(ing) means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Processor or Data Processor means the entity which Processes Personal Data on behalf of the Controller.
Security Documentation means the Security Documentation applicable to the specific Services purchased by Customer, as updated from time to time. Customer shall send a request by email to privacy@alien.dev to receive a copy of the Security Documentation.
Standard Contractual Clauses or SCCs means (i) the standard contractual clauses for the transfer of Personal Data to Data processors established in third countries which do not ensure an adequate level of protection as set out in Regulation (EU) 2016/679 of the European Parliament and of the Council from June 4, 2021, as available here as updated, amended, replaced or superseded from time to time by the European Commission; or (ii) where required from time to time by a supervisory authority for use with respect to any specific restricted transfer, any other set of contractual clauses or other similar mechanism approved by such Supervisory Authority or by Applicable Laws for use in respect of such Restricted Transfer, as updated, amended, replaced or superseded from time to time by such Regulatory Authority or Data Protection Laws and Regulations.
Sub-processor means any Processor engaged by Alien and/or Alien Affiliate to Process Personal Data on behalf of Customer.
Supervisory Authority means an independent public authority which is established by an EU Member State pursuant to the GDPR.
UK GDPR means the Data Protection Act 2018, as updated, amended, replaced or superseded from time to time.
UK Standard Contractual Clauses or UK SCCs means the standard contractual clauses for the transfer of Personal Data to Data processors established in third countries which do not ensure an adequate level of protection as set out by the ICO, as available here, as updated, amended, replaced or superseded from time to time by the ICO.
2. Processing of Personal Data
The Parties acknowledge and agree that with regard to the Processing of Personal Data under this DPA Alien is the Data Processor and Alien or members of the Alien Group may engage Sub-processors pursuant to the requirements set forth in Section 5 "Sub-processors" below. For clarity, this DPA shall not apply with respect to Alien processing activity as a Data Controller with respect to Alien data as detailed in Alien privacy policy.
Customer shall, in its use of the Services, Process Personal Data in accordance with the requirements of Data Protection Laws and Regulations and comply at all times with the obligations applicable to data controllers (including, without limitation, Article 24 of the GDPR). For the avoidance of doubt, Customer's instructions for the Processing of Personal Data shall comply with Data Protection Laws and Regulations. Customer shall have sole responsibility for the means by which Customer acquired Personal Data. Without limitation, Customer shall comply with any and all transparency-related obligations (including, without limitation, displaying any and all relevant and required privacy notices or policies) and shall at all times have any and all required ongoing legal bases in order to collect, Process and transfer to Alien the Personal Data and to authorize the Processing by Alien of the Personal Data which is authorized in this DPA. Customer shall defend, hold harmless and indemnify Alien, its Affiliates and subsidiaries (including without limitation their directors, officers, agents, subcontractors and/or employees) from and against any liability of any kind related to any breach, violation or infringement by Customer and/or its authorized users of any Data Protection Laws and Regulations and/or this DPA and/or this Section.
Alien's Processing of Personal Data:
- Subject to the Agreement, Alien shall Process Personal Data that is subject to this DPA only in accordance with Customer's documented instructions as necessary for the performance of the Services and for the performance of the Agreement and this DPA. The Parties agree that Customer's documented instructions include the Agreement, this DPA, and Customer's use and configuration of the Services. Any instructions that materially deviate from the Agreement, this DPA or the intended functionality of the Services must be agreed by the Parties in writing. Unless required to otherwise by Union or Member State law or any other applicable law to which Alien and its Affiliates are subject, Alien shall inform the Customer of the legal requirement before processing, unless that law prohibits such information on important grounds of public interest. The duration of the Processing, the nature and purposes of the Processing, as well as the types of Personal Data Processed and categories of Data Subjects under this DPA are further specified in Schedule 1 (Details of the Processing) to this DPA.
- To the extent that Alien or its Affiliates cannot comply with a request (including, without limitation, any instruction, direction, code of conduct, certification, or change of any kind) from Customer and/or its authorized users relating to Processing of Personal Data or where Alien considers such a request to be unlawful, Alien (i) shall inform Customer, providing relevant details of the problem (but not legal advice), (ii) Alien may, without any kind of liability towards Customer, temporarily cease all Processing of the affected Personal Data (other than securely storing those data), and (iii) if the Parties do not agree on a resolution to the issue in question and the costs thereof, each Party may, as its sole remedy, terminate the Agreement and this DPA with respect to the affected Processing, and Customer shall pay to Alien all the amounts owed to Alien or due before the date of termination. Customer will have no further claims against Alien (including, without limitation, requesting refunds for Services) due to the termination of the Agreement and/or the DPA in the situation described in this paragraph (excluding the obligations relating to the termination of this DPA set forth below).
- Alien will not be liable in the event of any claim brought by a third party, including, without limitation, a Data Subject, arising from any act or omission of Alien, to the extent that such is a result of Customer's instructions.
3. Rights of Data Subjects
If Alien receives a request from a Data Subject to exercise its rights as described under Data Protection Laws and Regulations ("Data Subject Request"), Alien shall, to the extent legally permitted, promptly notify and forward such Data Subject Request to Customer. Taking into account the nature of the Processing, Alien shall use commercially reasonable efforts to assist Customer by appropriate technical and organizational measures, insofar as this is possible, for the fulfilment of Customer's obligation to respond to a Data Subject Request under Data Protection Laws and Regulations. To the extent legally permitted, Customer shall be responsible for any costs arising from Alien provision of such assistance.
4. Alien Personnel
Alien shall grant access to the Personal Data to its Personnel under its authority only on a need to know basis and ensure that such persons engaged in the Processing of Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
Alien may disclose and Process the Personal Data (a) as permitted hereunder (b) to the extent required by a court of competent jurisdiction or other Supervisory Authority and/or otherwise as required by applicable laws or applicable Data Protection Laws and Regulations (in such a case, Alien shall inform the Customer of the legal requirement before the disclosure, unless that law prohibits such information on important grounds of public interest), or (c) on a "need-to-know" basis under an obligation of confidentiality to legal counsel(s), data protection advisor(s), accountant(s), investors or potential acquirers.
5. Authorization Regarding Sub-processors
Alien's current list of Sub-processors is included in Schedule 2 ("Sub-processor List") and is hereby approved by Data Controller. Customer hereby grants a general authorization to Alien to appoint new Sub-processors, and Alien shall comply with the conditions of Section 5.2, to 5.4.
Customer shall send an email to subprocessors@alien.dev with the subject SUBSCRIPTION TO SUB-PROCESSORS NOTIFICATION, to subscribe to notifications of new Sub-processors, and if Customer subscribes, Alien shall provide notification of any new Sub-processor(s).
Customer may reasonably object to Alien use of a Sub-processor for reasons related to the GDPR by notifying Alien promptly in writing within three (3) business days after receipt of Alien notice in accordance with the mechanism set out in Section 5.2 and such written objection shall include the reasons related to the GDPR for objecting to Alien use of such Sub-processor. Failure to object to such Sub-processor in writing within three (3) business days following Alien notice shall be deemed as acceptance of the Sub-processor. In the event Customer reasonably objects to a Sub-processor, as permitted in the preceding sentences, Alien will use reasonable efforts to make available to Customer a change in the Services or recommend a commercially reasonable change to Customer's use of the Services to avoid Processing of Personal Data by the objected-to Sub-processor without unreasonably burdening the Customer. If Alien is unable to make available such change within a reasonable period of time, which shall not exceed thirty (30) days, Customer may, as a sole remedy, terminate the applicable Agreement and this DPA with respect only to those Services which cannot be provided by Alien without the use of the objected-to Sub-processor by providing written notice to Alien provided that all amounts due under the Agreement before the termination date with respect to the Processing at issue shall be duly paid to Alien. Until a decision is made regarding the Sub-processor, Alien may temporarily suspend the Processing of the affected Personal Data. Customer will have no further claims against Alien due to the termination of the Agreement (including, without limitation, requesting refunds) and/or the DPA in the situation described in this paragraph.
This Section 5 shall not apply to subcontractors of Alien which provide ancillary services to support the performance of the DPA. This includes, for example, telecommunication services, maintenance and user service, cleaning staff, or auditors.
6. Security
Taking into account the state of the art, the costs of implementation, the scope, the context, the purposes of the Processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Alien shall maintain all industry-standard technical and organizational measures for protection of the security (including protection against unauthorized or unlawful Processing and against accidental or unlawful destruction, loss or alteration or damage, unauthorized disclosure of, or access to, Personal Data), confidentiality and integrity of Personal Data, as set forth in the Security Documentation which are hereby approved by Customer. Upon the Customer's request, Alien will use commercially reasonable efforts to assist Customer, at Customer's cost, in ensuring compliance with the obligations under Data Protection Laws and Regulations, taking into account the nature of the processing, the state of the art, and the information available to Alien.
Upon Customer's written request at reasonable intervals, and subject to the confidentiality obligations set forth in the Agreement and this DPA, Alien shall make available to Customer (or Customer's independent, third-party auditor that is not a competitor of Alien) a copy or a summary of Alien then most recent third-party audits or certifications, as applicable (provided, however, that such audits, certifications and the results therefrom, including the documents reflecting the outcome of the audit and/or the certifications, shall only be used by Customer to assess compliance with this DPA, and shall not be used for any other purpose or disclosed to any third party without Alien prior written approval and, upon Alien first request, Customer shall return all records or documentation in Customer's possession or control provided by Alien in the context of the audit and/or the certification). At Customer's cost and expense, Alien shall allow for and contribute to audits, including inspections of Alien's, conducted by the controller or another auditor mandated by the controller (who is not a direct or indirect competitor of Alien) provided that the parties shall agree on the scope, methodology, timing and conditions of such audits and inspections. Notwithstanding anything to the contrary, nothing in this DPA will require Alien either to disclose to Customer (and/or its authorized auditors), or provide access to: (i) any data of any other customer of Alien; (ii) Alien internal accounting or financial information; (iii) any trade secret of Alien; or (iv) any information that, in Alien sole reasonable discretion, could compromise the security of any of Alien systems or premises or cause Alien to breach obligations under any applicable law or its obligations to any third party.
7. Personal Data Incident Management and Notification
Alien shall notify Customer without undue delay after becoming aware of the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data, including Personal Data, transmitted, stored or otherwise Processed by Alien of which Alien becomes aware (a "Personal Data Incident"). Alien shall make reasonable efforts to identify the cause of such Personal Data Incident and take those steps as Alien deems necessary, possible and reasonable in order to remediate the cause of such a Personal Data Incident to the extent the remediation is within Alien reasonable control. In any event, Customer will be the party responsible for notifying supervisory authorities and/or concerned data subjects (where required by Data Protection Laws and Regulations). Alien notification of or response to a Personal Data Incident under this Section 7 will not be construed as an acknowledgement by Alien of any fault or liability with respect to the Personal Data Incident.
8. Return and Deletion of Personal Data
Subject to the Agreement, Alien shall, at the choice of Customer, delete or return the Personal Data to Customer after the end of the provision of the Services relating to Processing, and shall delete existing copies unless applicable law requires storage of the Personal Data. In any event, to the extent required or allowed by applicable law, Alien may retain one copy of the Personal Data for evidence purposes and/or for the establishment, exercise or defence of legal claims and/or to comply with applicable laws and regulations. If the Customer requests the Personal Data to be returned, the Personal Data shall be returned in the format generally available for Alien Customers.
9. Authorized Affiliates
The Parties acknowledge and agree that, by executing the DPA, the Customer enters into the DPA on behalf of itself and, as applicable, in the name and on behalf of its Authorized Affiliates, thereby establishing a separate DPA between Alien. Each Authorized Affiliate agrees to be bound by the obligations under this DPA. All access to and use of the Services by Authorized Affiliates must comply with the terms and conditions of the Agreement and this DPA and any violation of the terms and conditions therein by an Authorized Affiliate shall be deemed a violation by Customer.
The Customer shall remain responsible for coordinating all communication with Alien under the Agreement and this DPA and shall be entitled to make and receive any communication in relation to this DPA on behalf of its Authorized Affiliates.
10. Transfers of Data
Personal Data may be transferred from the EU Member States, the three EEA member countries (Norway, Liechtenstein and Iceland) (collectively, "EEA"), the United Kingdom to countries that offer adequate level of data protection under or pursuant to the adequacy decisions published by the relevant data protection authorities of the EEA, the Union, the Member States or the European Commission, the UK supervisory authority ("Adequacy Decisions"), without any further safeguard being necessary.
To the extent that there is Processing of Personal Data which includes transfers from the EEA or the UK to countries which do not offer adequate level of data protection or which have not been subject to an Adequacy Decision ("Other Countries"), the below terms shall apply:
- With respect to the EU transfers of Personal Data, Customer as a Data Exporter (as defined in the SCCs) and Alien on behalf of itself and each Alien Affiliate (as applicable) as a Data Importer (as defined in the SCCs) hereby enter into the SCC set out in Schedule 3. To the extent that there is any conflict or inconsistency between the terms of the SCC and the terms of this DPA, the terms of the SCC shall take precedence.
- With respect to the UK transfers of Personal Data (from the UK to other countries which have not been subject to a relevant Adequacy Decision), Customer as a Data Exporter (as defined in the UK SCCs) and Alien on behalf of itself and each Alien Affiliate (as applicable) as a Data Importer (as defined in the UK SCCs), hereby enter into the UK SCC set out in Schedule 3. To the extent that there is any conflict or inconsistency between the terms of the UK SCC and the terms of this DPA, the terms of the UK SCC shall take precedence.
11. Termination
This DPA shall automatically terminate upon the termination or expiration of the Agreement under which the Services are provided. Sections 2.2, 2.3.3, 8 and 12 shall survive the termination or expiration of this DPA for any reason. This DPA cannot, in principle, be terminated separately to the Agreement, except where the Processing ends before the termination of the Agreement, in which case, this DPA shall automatically terminate.
12. Relationship with Agreement
In the event of any conflict between the provisions of this DPA and the provisions of the Agreement, the provisions of this DPA shall prevail over the conflicting provisions of the Agreement. Notwithstanding anything to the contrary in the Agreement and/or in any agreement between the parties and to the maximum extent permitted by law: (A) Alien (including Alien Affiliates') entire, total and aggregate liability, related to personal data or information, privacy, or for breach of, this DPA and/or Data Protection Laws and Regulations, including, without limitation, if any, any indemnification obligation or applicable law regarding data protection or privacy, shall be limited to the amounts paid to Alien under the Agreement within twelve (12) months preceding the event that gave rise to the claim. This limitation of liability is cumulative and not per incident; (B) In no event will Alien and/or Alien Affiliates and/or their third-party providers, be liable under, or otherwise in connection with this DPA for: (i) any indirect, exemplary, special, consequential, incidental or punitive damages; (ii) any loss of profits, business, or anticipated savings; (iii) any loss of, or damage to data, reputation, revenue or goodwill; and/or (iv) the cost of procuring any substitute goods or services; and (C) The foregoing exclusions and limitations on liability set forth in this Section shall apply: (i) even if Alien, Alien Affiliates or third-party providers, have been advised, or should have been aware, of the possibility of losses or damages; (ii) even if any remedy in this DPA fails of its essential purpose; and (iii) regardless of the form, theory or basis of liability (such as, but not limited to, breach of contract or tort).
13. Amendments
This DPA may be amended at any time by a written instrument duly signed by each of the Parties.
14. Legal Effect
Alien may assign this DPA or its rights or obligations hereunder to any Affiliate thereof, or to a successor or any Affiliate thereof, in connection with a merger, consolidation or acquisition of all or substantially all of its shares, assets or business relating to this DPA or the Agreement. Any Alien obligation hereunder may be performed (in whole or in part), and any Alien right (including invoice and payment rights) or remedy may be exercised (in whole or in part), by an Affiliate of Alien. If Alien modifies any terms of this DPA, Alien shall provide Customer with prior notice via email and/or on its website, at Alien discretion, before the amendment becomes effective.
15. Signature
The Parties represent and warrant that they each have the power to enter into, execute, perform and be bound by this DPA. You, as the signing person on behalf of Customer, represent and warrant that you have, or you were granted, full authority to bind the Organization and, as applicable, its Authorized Affiliates to this DPA. If you cannot, or do not have authority to, bind the Organization and/or its Authorized Affiliates, you shall not supply or provide Personal Data to Alien. By entering into the Agreement and this DPA, Customer enters into this DPA on behalf of itself and, to the extent required or permitted under applicable Data Protection Laws and Regulations, in the name and on behalf of its Authorized Affiliates, if and to the extent that Alien processes Personal Data for which such Authorized Affiliates qualify as the/a "data controller".
By entering into the Agreement and this DPA, each Party is deemed to have signed this DPA and the Standard Contractual Clauses incorporated herein, including their Annexes, as of the effective date of the DPA.
List of Schedules
- Schedule 1 - Details of the Processing
- Schedule 2 - Sub-processor List
- Schedule 3 - Standard Contractual Clauses
Schedule 1 - Details of the Processing
Subject matter. Alien will Process Personal Data as necessary to perform the Services pursuant to the Agreement, as further instructed by Customer in its use of the Services.
Nature and Purpose of Processing.
- Performing the Agreement, this DPA and/or other contracts executed by the Parties, including providing the Service(s) to Customer and providing support and technical maintenance, if agreed in the Agreement.
- For Alien to comply with documented reasonable instructions provided by Customer where such instructions are consistent with the terms of the Agreement.
Duration of Processing. Subject to any Section of the DPA and/or the Agreement dealing with the duration of the Processing and the consequences of the expiration or termination thereof, Alien will Process Personal Data for the duration of the Agreement, unless otherwise agreed upon in writing.
Type of Personal Data. Customer may submit Personal Data to the Services, the extent of which is determined and controlled by Customer in its sole discretion, and which may include, but is not limited to the following categories of Personal Data:
- Customer account and administrative data.
- Authorized user data, including names, email addresses, profile images, GitHub usernames, authentication/session data, roles, permissions, and credentials or tokens.
- GitHub account, organization, repository, installation, workflow, and source-control integration metadata where Customer connects GitHub.
- Workspace, project, deployment, manager, domain, release, package, command, and infrastructure configuration metadata.
- Cloud infrastructure identifiers and configuration data, including account IDs, regions, resource identifiers, DNS records, certificates, and deployment status.
- Technical metadata, usage records, logs, events, diagnostics, command payload metadata, error information, and support communications.
- Application logs, command payloads/responses, environment variables, secrets, diagnostic data, and other customer content, to the extent Customer provides them to or makes them available through the Services.
- Billing, subscription, usage metering, payment status, invoice, and audit-log data.
- Any other Personal Data or information that the Customer decides to provide to Alien or the Services.
The Customer and the Data Subjects shall provide the Personal Data to Alien by supplying the Personal Data to Alien Service.
For the avoidance of doubt, the information subject to the Alien privacy policy, for example log-in details collected by Alien as controller, available here: https://alien.dev/legal/privacy-policy, shall not be subject to the terms of this DPA.
Categories of Data Subjects. Customer may submit Personal Data to the Services, the extent of which is determined and controlled by Customer in its sole discretion, and which may include, but is not limited to Personal Data relating to the following categories of data subjects:
- Customer's authorized users, administrators, employees, contractors, agents, advisors, and freelancers.
- Customer's end users, customers, prospects, business partners, vendors, and their personnel.
- Individuals whose Personal Data is included in Customer content, application logs, command payloads, support communications, deployment data, or connected systems.
- Alien personnel and Customer representatives involved in support, administration, security, billing, or service operations, where included in Customer-provided data.
The frequency of the transfer. Continuous basis.
The period for which the personal data will be retained, or, if that is not possible, the criteria used to determine that period. As described in this DPA and/or the Agreement.
For transfers to (sub-) processors. As detailed in Schedule 2.
Schedule 2 - Sub-processor List
The following list reflects Alien's current vendors and service providers used when providing the Services to customers.
| Entity Name | Sub-Processing Activities | Country of Storage |
|---|---|---|
| Alien Group, including Alien Dot Dev Ltd. | Service provision, support, operations, administration, security, and engineering. | Israel and the United States. |
| Amazon Web Services (AWS) | Cloud infrastructure, storage, networking, logs, certificates, deployment artifacts, and service operation. | United States and other AWS regions used for service delivery or customer-selected deployment regions. |
| PlanetScale | Managed database hosting for platform application data. | United States or as configured for the applicable database. |
| Vercel | Website and dashboard hosting, frontend delivery, edge/runtime hosting, and object/blob storage. | United States and other locations where Vercel operates. |
| PostHog | Analytics, product measurement, session replay, source maps, and error/performance diagnostics. | United States. |
| Axiom | Log collection, log storage, monitoring, and observability. | United States or as configured for the applicable dataset. |
| Resend | Transactional, billing, support, and service-related email delivery. | United States or as configured by provider. |
| Autumn | Billing, subscription management, usage metering, and billing records. | United States or as configured by provider. |
| Stripe | Payment processing and checkout flows used through billing services. | United States and other locations where Stripe operates. |
| GitHub | Authentication, GitHub App integration, repository and installation metadata, source-control integration, and workflow setup. | United States and other locations where GitHub operates. |
| Notion | User feedback collection and internal customer feedback workflows. | United States and other locations where Notion operates. |
| Slack | Operational, billing, and service alert notifications to internal Alien channels. | United States and other locations where Slack operates. |
| ZeroSSL | TLS certificate issuance and certificate management for service domains. | United States and other locations where ZeroSSL operates. |
| Google Cloud | Cloud infrastructure and deployment-management resources where used for Alien-managed or customer-selected deployments. | United States and other customer-selected or configured Google Cloud regions. |
| Microsoft Azure | Cloud infrastructure and deployment-management resources where used for Alien-managed or customer-selected deployments. | United States and other customer-selected or configured Microsoft Azure regions. |
Schedule 3 - Standard Contractual Clauses
EU SCCs. If the Processing of Personal Data includes transfers from the EU to countries outside the EEA which do not offer adequate level of data protection or which have not been subject to an Adequacy Decision, the Parties shall comply with Chapter V of the GDPR. The Parties hereby agree to execute the Standard Contractual Clauses as follows:
- The Standard Contractual Clauses (Controller-to-Processor and Processor to Processor) as applicable, will apply, with respect to restricted transfers between Customer and Alien that are subject to the GDPR.
- The Parties agree that for the purpose of transfer of Personal Data between Customer (as Data Exporter) and Alien (as Data Importer), the following shall apply: (i) Clause 7 of the Standard Contractual Clauses shall be applicable; (ii) In Clause 9, option 2 shall apply and the method described in Section 5 of the DPA (Authorization Regarding Sub-processors) shall apply; (iii) Clause 11 of the Standard Contractual Clauses shall be not applicable; (iv) In Clause 13: the relevant option applicable to the Customer, as informed by Customer to Alien; (v) In Clause 17, option 1 shall apply. The Parties agree that the Standard Contractual Clauses shall be governed by the laws of Ireland; and (vi) In Clause 18(b) the Parties choose the courts of Dublin, Ireland, as their choice of forum and jurisdiction.
- Annex I.A: With respect to Module Two: (i) Data Exporter is Customer as a data controller and (ii) the Data Importer is Alien as a data processor. With respect to Module Three: (i) Data Exporter is Customer as a data processor and (ii) the Data Importer is Alien as a data processor (sub-processor). Data Exporter and Data Importer Contact details: As detailed in the Agreement. Signature and Date: By entering into the Agreement and this DPA, each Party is deemed to have signed these Standard Contractual Clauses incorporated herein, including their Annexes, as of the Effective Date of the DPA.
- Annex I.B of the Standard Contractual Clauses shall be completed as described in Schedule 1 (Details of the Processing) of this DPA.
- Annex I.C of the Standard Contractual Clauses shall be completed as follows: The competent supervisory authority is the Irish supervisory authority.
- Annex II of the Standard Contractual Clauses shall be completed as described in the Security Documentation.
- Annex III of the Standard Contractual Clauses shall be completed with the authorized Sub-processors detailed in Schedule 2 (Sub-processor list) of this DPA.
UK SCCs. If the Processing of Personal Data includes transfers from the UK to countries which do not offer adequate level of data protection or which have not been subject to an Adequacy Decision, the Parties shall comply with Article 45(1) of the UK GDPR and Section 17A of the Data Protection Act 2018. The Parties hereby agree to execute the International Data Transfer Addendum to the EU Commission Standard Contractual Clauses as follows:
- The UK Standard Contractual Clauses (Controller-to-Processor and Processor to Processor) if applicable, will apply with respect to restricted transfers between Customer and Alien that are subject to the GDPR.
- The Parties agree that for the purpose of transfer of Personal Data between Customer (as Data Exporter) and Alien (as Data Importer), the following shall apply: (i) Clause 7 of the Standard Contractual Clauses shall be applicable; (ii) In Clause 9, option 2 shall apply and the method described in Section 5 of the DPA (Authorization Regarding Sub-processors) shall apply; (iii) Clause 11 of the Standard Contractual Clauses shall be not applicable; (iv) In Clause 17, option 1 shall apply. The Parties agree that the Standard Contractual Clauses shall be governed by the laws of England and Wales; and (v) In Clause 18(b) the Parties choose the courts of England and Wales. A data subject may also bring legal proceedings against the data exporter and/or data importer before the courts of any country in the UK. The Parties agree to submit themselves to the jurisdiction of such courts, as their choice of forum and jurisdiction. Which Parties may end this Addendum as set out in Section 19: Importer and/or Exporter, in accordance with the agreed terms of the DPA.
- Annex I.A: With respect to Module Two: Data Exporter is Customer as a data controller and the Data Importer is Alien as a data processor. With respect to Module Three: Data Exporter is Customer as a data processor and the Data Importer is Alien as a data processor (sub-processor). Data Exporter and Data Importer Contact details: As detailed in the Agreement. Signature and Date: By entering into the Agreement and this DPA, each Party is deemed to have signed these UK Standard Contractual Clauses incorporated herein, including their Annexes, as of the Effective Date of the DPA.
- Annex I.B of the UK Standard Contractual Clauses shall be completed as described in Schedule 1 (Details of the Processing) of this DPA.
- Annex I.C of the UK Standard Contractual Clauses shall be completed as follows: The competent supervisory authority is the ICO supervisory authority.
- Annex II of the UK Standard Contractual Clauses shall be completed as described in the Security Documentation.
- Annex III of the UK Standard Contractual Clauses shall be completed with the authorized Sub-processors detailed in Schedule 2 (Sub-processor list) of this DPA.